While Amazon processes hundreds of thousands of orders and packages daily, their delivery mechanism has mostly remained the same – via a person dropping off a package at your front door. But the company has been working hard at developing new ways to get orders to customers in a safe, timely, and cost-effective manner.
BOS27, Amazon’s innovation and manufacturing hub is the epicentre of these innovations. The 350,000-square-foot facility brings together research and development labs, as well as robotics manufacturing. During an event at the facility, we went behind the scenes as the company revealed some of its latest innovations in customer fulfilment and delivery.
From helping sort packages to moving products, Amazon is investing in robotics and advanced technologies to help deliver for customers and make work safer, simpler, and more productive for employees.
Amazon previously revealed its ambitious Prime Air program to deliver packages by drone, and over a decade of development brought the idea to life to offer drone deliveries to a select number of customers in Lockeford, California and College Station, Texas. They have so far developed fully electric drones that can deliver packages under 5 pounds within an hour within a click of a button. The company has now revealed its latest innovation in drone delivery, the MK30, which it hopes will accelerate its plans for a greater number of drone deliveries in the future. This lighter and smaller drone is set to come into service in 2024, and offers increased range, expanded temperature tolerance, and even the capability to fly in light rain. To reduce the noise signature of the drone, the team developed a new custom-designed propeller to reduce the drone’s perceived noise by up to 25%.
The MK30 also ensures that every delivery is made safely, and is equipped with a number of systems to make a delivery while also avoiding other aircraft, people, pets, and obstacles. While impossible to eliminate all the risks of delivering packages by air, the team is continuing to run rigorous tests on the newest drone to ensure it passes all requires tests and standards.
Amazon will continue its plan to sustainably deliver a vast selection of items in under an hour, and eventually within 30 minutes, by using drones as the delivery mechanism of the future.
As Amazon continues to innovate on behalf of its customers, the goal for Amazon Prime Air is to create a drone delivery system capable of delivering packages at Amazon’s scale, delivering to tens of millions of customers and meeting the highest levels of safety – expanding its service to more customers across the word.