The business model is being adopted to lessen operating costs.
Aramex will soon implement crowdsourcing delivery service in a bid to lessen operating costs. A pair of mobile apps that will be designated for the courier and the other for the clients.
This will allow anyone in the community to be couriers that can deliver your package for you. Uber, for example, has adopted the same business model, where the highly successful private taxi startup doesn’t even own one car.
In a report by Wamda, Aramex pays its couriers on the fixed salary no matter how many deliveries it may get. With the new business model, couriers will be paid with each successful delivery. All new couriers will go through a screening process that will train them how to interact with customers.
The crowdsourced delivery model will initially roll out in five countries: Dubai, Cairo, India, Turkey and South Africa.