Reviewers have started complaining of problems on the foldable display.
Reports have been coming in that reviewers and journalists who have gotten test units of Samsung’s Galaxy Fold have already started complaining about issues on the foldable display. This included some unusable screen after a certain screen protector was removed.
It is now known that the Galaxy Fold will come with a pre-installed thin layer of plastic – but that’s not a screen protector. Unfortunately, the way it was shipped seemed like the plastic layer can be removed, and it wasn’t explicitly stated that you shouldn’t remove it.
Check out these tweets from reviewers who realized that it’s too late:
The phone comes with this protective layer/film. Samsung says you are not supposed to remove it. I removed it, not knowing you’re not supposed to (consumers won’t know either). It appeared removable in the left corner, so I took it off. I believe this contributed to the problem. pic.twitter.com/fU646D2zpY
— Mark Gurman (@markgurman) April 17, 2019
PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. It's NOT a screen protector. Do NOT remove it.
I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr
— Marques Brownlee (@MKBHD) April 17, 2019
They stressed that Samsung should’ve made it clear that the protective film shouldn’t be removed, especially since that it’s a very fragile display.
Speaking of fragile, that’s another thing that reviewers pointed out – the display is so fragile that there their units somehow started malfunctioning the moment it was taken out of the box. Reviewers have reported dents coming out of the display and some even showcased the left half of the screen turns completely black.
It could be an isolated incident, but Samsung should start doing something about this especially since you’re dealing with a device that costs almost 7,000 AED.
After one day of use… pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
When purchasing gadgets, there’s always a rule that you shouldn’t be purchasing the first generation. But of course, you couldn’t blame fans and early adopters on wanting a piece of new technology in their hands.
That being said, Samsung should’ve anticipated things like these to happen before they release the device, considering that it costs that much.
Samsung did say it is investigating on the issue and has stated that the release date will go as planned.
Will you buy the Samsung Galaxy Fold if you had the money? Tell us what you think in the comments below!